IMPORTANT: Ordes may be delayed by up to 10 business days due to COVID-19. However, your order could also be delivered in time. Please be patient and understand the difficulty of the situation. Your order will be fully trackable. The products may arrive in different packages to help expedite the shipping process!
We are proud to offer Free worldwide shipping on all orders!
All orders will be dispatched from our warehouse within 2 business days. In peak periods (Black Friday, Christmas, Back to School, etc.) please allow for up to 4 business days for dispatch!
ESTIMATED DELIVERY TIMES
Feel free to contact us if you have any questions regarding delivery times.
International shipments may incur customs fees (depends on your country). For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size! We do not take responsibility for customs fees!
*All shipping times exclude clearance/customs delays!
LOST OR STOLEN PACKAGES
TunerDistrict is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, TunerDistrict will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Orders must pass through local postal services before they are sent out of delivery. This means that orders can get caught up in either customs or at the local sorting office near your location. Orders can be delayed by up to 10 business days due to delays within its postal journey. Please be patient, as we cannot issue you with a re-ship or a refund unless your order is over 15 business days late after the estimated delivery time.
ORDER NEVER ARRIVED
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we will not issue you with a re-ship or a refund. If the shipping address was correct, get in touch with us at firstname.lastname@example.org starting with your order number. We will reship your package or refund you! Please ensure to let us know within 50 days of the date you placed your order, or we will not be able to resolve this for you.